Medical Insurance

Important Notice

As of January 1, 2026, the FRMS Medical Program has ended, however, the Dental, Vision, and AD&D continue. The following is regarding the previous program.

Cordico Mental Health Resource

The FRMS has partnered with Cordico to provide 24/7/365 access to powerful first responder wellness tools in-hand, on-demand, and confidential through mobile app. This benefit is included at no additional cost for FRMS members.

The app includes Self-Assessments, Cancer Awareness, Employee Assistance Program & more.

Plan Documents

• 2025 Important Notices
• Summaries of Benefits and Coverage

Resources

• Keenan TPA Portal
  • Access your claims, eligibility, temporary health plan ID card, and other valuable plan information 24/7 through the Keenan TPA Portal. You’ll find important documents, links to health-related resources, and answers to frequently asked questions.
• Medical Plan Administration Change
• Keenan TPA Welcome Letter and FAQ
• How to Ready Your Explanation of Benefits (EOB) STATEMENT
• EmpiRx Health – Member Portal
• EmpiRx Portal – Mobile
• EmpiRx FAQ
• EmpiRx Health Mail Order Pharmacy (for Blue Shield of California members)
• Cordico Wellness App